• Version
• Download 0
• File Size 4.00 KB
• File Count 1
• Create Date May 23, 2025
• Last Updated June 23, 2025

Nawiri POS Privacy Policy

Effective Date: 01/01/2023

Privacy Policy for Nawiri POS

1. Introduction
SoftByte Technologies Ltd ("we", "our", or "us"), a technology company based in Kenya, is committed to
protecting your personal data and respecting your privacy rights in compliance with the Data Protection Act,2019 (Kenya). This policy outlines how we collect, use, store, and safeguard your information when you use the Nawiri POS application suite (NawiriPro, Nawiri App, Nawiri Web).

By installing or using any Nawiri POS solution, you agree to the terms of this Privacy Policy.

2. Data We Collect
We may collect the following categories of data:

- Business Information: Business name, registration details, location.

- User Information: Full name, email address, phone number, role within the business.

- Transaction & Operational Data: Sales records, inventory, expense logs, customer data.

- Device Data: IP address, device type, browser type, and access logs for diagnostic purposes.

3. Purpose of Data Collection
We collect and process this data to:

- Enable the core functionalities of Nawiri POS.

- Improve service performance and user experience.

- Ensure compliance with applicable legal obligations.

- Provide technical support and product updates.

4. Legal Basis for Processing
Our data processing is based on:

- Performance of a Contract

- to provide you the Nawiri POS service.- Legal Obligation

- to comply with Kenyan regulatory frameworks.

- Legitimate Interest

- to enhance security and improve service quality.

- Consent - where explicitly required.

5. Data Ownership and Responsibility
All business-related data submitted, published, or transmitted by the user via Nawiri POS remains the sole responsibility of the User. SoftByte Technologies Ltd is not liable for the accuracy, legality, or ethical use of such data.
Users must ensure that all data input into the system is compliant with applicable laws, including customer consent for personal data where necessary.

6. Data Security Measures
We employ industry-standard security measures to protect data, including:

- End-to-end encryption during transmission.

- Secure storage on encrypted servers.

- Access controls and user authentication.

- Regular system updates and audits.

However, no system is completely immune to risk. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Data Sharing & Disclosure
We do not sell, rent, or trade your data. We may share data only:

- With your explicit consent.

- With third-party service providers under strict confidentiality agreements.

- When required by law or lawful request by public authorities.

8. Data Retention
We retain your data only as long as it is necessary to provide the services, comply with legal obligations,
resolve disputes, and enforce our agreements.

9. Your Rights
Under the Data Protection Act, you have the right to:

- Access and request a copy of your personal data.

- Request correction of inaccurate data.

- Object to processing or request erasure.

- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

10. Changes to This Policy
We reserve the right to update this policy at any time. Significant changes will be communicated via email or in-app notification. Continued use of Nawiri POS after changes constitutes your acceptance.

11. Contact Us

Data Protection Officer
SoftByte Technologies Ltd
P.O Box 11274 - 00100,
Nairobi, Kenya
Email: compliance@softbyte.co.ke
Phone: +254 727 55 66 95